Terms & Conditions
Last Updated: June 2026
By accessing the VetCare Diagnostics portal or booking our services, you agree to be bound by these Terms & Conditions.
Services
VetCare Diagnostics provides veterinary diagnostic laboratory services including, but not limited to, pathology, biochemistry, immunoassay, microbiology, molecular diagnostics, Imaging and home sample collection services.
Diagnostic Reports
- Diagnostic reports are generated based on the samples and information provided.
- Results should be interpreted by a qualified veterinarian in conjunction with clinical findings and patient history.
- VetCare Diagnostics shall not be responsible for treatment decisions made solely on laboratory findings.
Sample Collection and Handling
- Accurate results depend upon proper sample collection, storage, transportation, and submission.
- The laboratory reserves the right to reject unsuitable, damaged, contaminated, or improperly labeled samples.
Appointment and Home Collection
- Home sample collection services are subject to availability and location.
- Appointment timings are indicative and may vary due to operational requirements.
Payments
- Fees for tests and services must be paid as per the applicable pricing schedule.
- Prices may be revised without prior notice.
Intellectual Property
All content on this website, including logos, text, images, graphics, and reports, is the property of VetCare Diagnostics and may not be reproduced without written permission.
Limitation of Liability
VetCare Diagnostics shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of laboratory reports, website information, or services provided.
Privacy
Information submitted through this website will be handled in accordance with our Privacy Policy.
Changes to Terms
VetCare Diagnostics reserves the right to modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of such modifications.
Contact Information
For any questions regarding these Terms & Conditions, please reach out to us:
VetCare Diagnostics
Email: support@vetcarediagnostics.in
Phone: +91 96444 58865
Address: M-7 Rukmani Plaza, 14, Old Palasia, Indore (452001)
These terms were last updated in June 2026. By continuing to use our Website, you accept the most current version of these Terms & Conditions.